Cancellation Policy / Data Privacy

Confidentiality & Privacy I fully respect your privacy, and any information you provide me and any subsequent notes I take regarding your health or personal information will be taken in the strictest confidence and will not be shared under any circumstances without your consent first.

Disclaimer & Health Policy The information provided on this website is for general information and is not a substitute for professional advice or care by a qualified doctor.  If you are unsure or have any concerns regarding your health please seek advice from your GP, prior to receiving a massage.  In addition, please inform me of any health conditions during your 10 minute Consultation phone call, carried out 24 hours prior to your appointment.  In particular if you may be pregnant or have any contagious or infectious skin conditions please do let me know prior to your massage.  

Covid-19 Policy The following measures in line with government regulations I hope will give you reassurance to help keep you safe.

  • On arrival your temperature will be checked using a contactless infrared thermometer.
  • Hand sanitiser will be available. 
  • Massage table covering and towels will all be cleaned as always.
  • All surfaces will be cleaned prior to your appointment.

Security & Payment Methods Within my clinic I use a ‘Square Up Reader’ contactless payment device. Which accepts Chip and PIN cards, contactless cards and mobile devices for Apple Pay and Google Pay.  The company ‘Square Up’ have PCI compliance, a worldwide Payment Card Industry Data Security Standard, to help businesses process card payment securely.  Please read the following link for further information regarding the security of your data.

Cancellation Policy Please notify me 48 hours prior to your scheduled appointment of any cancellations, in order to avoid the full charge of your massage.  If you fail to attend your massage without notice, the full massage fee is payable.  I reserve the right to terminate a session in the event of abusive or inappropriate behaviour.  Please arrive on time, if you are late I will endeavour to give you your full booking time, however this may not always be possible.


Data Privacy

The company ‘Maria Pelton’ respects your privacy and understands that you care about how your personal data is used. Any personal data collected is directly given to me by yourself through either this website, via email, text or verbally.  So that I can contact you regarding your appointment or for further clarification or review of your health and medical history.  

Personal Data Collected  - Name, email address and telephone number. 

Health Related Data Collected - Health and medial history.

All clients must complete a 10 minute Consultation phone call to be carried out prior to your appointment.  Then on arrival a consultation form will be given to you to check and sign. So that I have a full understanding of your current health and medical history.  This is to check that it is safe to treat you for a massage treatment. Treatment will not go ahead unless I have been given your informed consent to collect and store your details in writing. 

Treatment records - These are my written notes detailing what I have observed during your assessment and treatment. As well as what treatment I have given and how you felt immediately after your treatment. 

How and where do I hold your data? - Your data is stored securely within a cloud server that uses end to end encryption to securely transfer and store your personal data.

Retention period of your data - Your data is stored from the date of collection and retained for a minimum of 10 years, in accordance with my current insurance policy. 

Sharing of your data - Your data is not shared with anyone.  It can be requested by a medial professional in relation to your health, via your consent first. 

Your individual rights under the Data Protection Act 2018 include the following,

The right to be informed, of access, to rectification, to erasure, to restrict processing, to data portability, to object, and the right in relation to automated decision making and profiling.

This company ‘Maria Pelton’ is registered with the ICO and holds a Data Protection Registration Certificate. To view this registration please visit,

Data Protection Officer - Maria Pelton.

Any questions relating to the collection, storage or deletion of your personal data can be requested by contacting me either by phone, text, email or in person.  Via these contact details,

0739 5300 739






















Bespoke Massage Therapy - Maria Pelton, Novello Court, 39 Dibden Street, Angel, Islington, London, N1 8RH, Massage Therapist, Sports Massage, Aromatherapy, Deep Tissue, Urban Massage,